Which plan does my team need?
If one person tests one app, Indie is enough. If several people share test domains or run suites in CI, Business gives you team logins, SSO and a key per pipeline. Choose Business+ when you run several apps or large suites, and Enterprise when your company buys through procurement or needs more than 2 million operations a month.
What happens if we go over our operations?
You get an email at 80% of your limit and another when you pass it. Everything keeps working until 125% of your limit; after that the API pauses until the 1st of the next month, unless you upgrade to a larger plan, which takes effect immediately.
Can we pay by invoice or purchase order?
Yes, on annual Business+ and Enterprise plans: invoice, purchase order, ACH or wire, or through our resellers SHI and SoftwareOne. Indie, Business and all monthly plans are paid by card.
Can we change plans or cancel?
Yes. Upgrades apply straight away, and unused time on your old plan is credited. You can cancel from the Billing page at any time: your plan keeps working until the end of the period you have paid for and then stops renewing. Removing a single add-on takes effect straight away, with the unused time credited to your next invoice.
Can we buy Enterprise month to month?
Yes. Month-to-month Enterprise is billed by card at about 25% more than the annual price, with a 3-month minimum. It suits projects such as load tests and migrations. Security questionnaires and vendor reviews are included on annual plans and cost $1,000 once on month-to-month. You can switch to annual at any time.
Can we try Enterprise features first?
Yes. Ask for an evaluation and we'll set up a time-limited trial, including burst throughput for load tests where you need it.
Where is data stored, and can you complete our security review?
Mailsac runs on AWS in the United States. Enterprise customers get help with security questionnaires such as SIG and CyberGRX, plus our information assurance documentation.